Spring Restaurant Industry Events & Webinars

March 5th, 2022

Restaurant Industry Events

This spring provides ample opportunity to network and learn about key topics within the foodservice industry.


ERTC FAQ Session - Facebook Live

March 8, 2022

In preparation for 2021 fiscal year tax filing, Aaron Frazier, Director of Healthcare and Tax Policy at the National Restaurant Association, will answer FAQs about ERTC tax implications and provide the latest on the ERTC reinstatement bill.

Bar & Restaurant Expo

March 21-23, 2022, Las Vegas

This event is an opportunity to network, discover new products and listen to industry leaders discuss topics ranging from the latest trends to insights on retaining staff and troubleshooting challenges. There will also be live chef demos, hands-on workshops and an expo hall.

Maximize Your Google Business Profile with Locl - Webinar

March 24, 2022

Learn how to take advantage of your Google Business Profile and Locl’s optimization suite to drive business. Attendees will receive free access to a suite of GBP optimization tools. Hosted by Cecilia Suvagian of Travel Oregon and Alexa Darrow of Locl.


Restaurant Leadership Conference

April 10-13, 2022, Phoenix

Over 100 industry leaders will provide insight into key issues and share ways to elevate your business. There will also be ample opportunity to network with other restaurant professionals.

Manager Crash Course – 2-Day Virtual Training

April 12-13, 2022

This course, presented by HR Annie Consulting, is designed to give HR professionals, managers, and business owners the foundational knowledge to provide effective leadership, minimize legal risk, and maximize employee performance.

2022 Public Affairs Conference

April 25-27, 2022, Washington D.C.

The restaurant industry’s largest grassroots lobbying event. In addition to meeting with lawmakers on Capitol Hill, conference attendees will hear from top political speakers and celebrate the industry at networking events.


ServSafe Manager Training

May 16, 2022, Wilsonville

The Oregon Restaurant and Lodging Association’s ServSafe program is designed to provide in-depth training blending the latest FDA Food Code, food safety research and years of food sanitation training experience. Managers will learn to implement essential food safety practices and create a culture of food safety. The certification received upon completion is valid statewide for 5 years and satisfies the food handler requirement.

National Restaurant Association Show

May 21-24, 2022, Chicago

As one of the industry’s largest events, the National Restaurant Association Show is an opportunity to discover unique products, interact with innovative equipment, create business connections with key suppliers, access expert-led education sessions, and make invaluable peer-to-peer networking connections.

The State of What Feeds Us Vol. VI

February 26th, 2022

Restaurant diner survey

This week Bluedot released its sixth study of restaurant trends and diner behavior during the pandemic. For this latest edition of The State of What Feeds Us over 1,600 Americans were surveyed regarding fast food habits, mobile ordering and apps, arrival experiences, views on gratuity and privacy, and what they want next from their future restaurant experience. Among the key take-aways are:

Drive-thru demand remains strong.

• 90% of consumers reported visiting a drive-thru in the last month. 

• 58% said that mobile app ordering was the most improved aspect of the drive-thru experience.

• The top three areas reported to have the least improvement were taste, food temperature and order accuracy.

More consumers are turning to apps.

• 59% of those surveyed said they had downloaded a new restaurant app within the last three months.

• The top three reasons given for downloading a restaurant app were ease of ordering, being able to earn and track loyalty points, and access to deals and coupons.

• Half reported that their greatest frustration when ordering through an app is that their order isn’t ready and waiting upon arrival.

Diners don’t like to wait.

• 90% felt that having a line of 4-7 cars in a drive-thru was too long.

• 76% of consumers will leave or consider leaving if they perceive a line as too long.

• 47% are willing to download a restaurant app if it means they can bypass a line.

Tipping is varied.

• While 76% of diners will tip at restaurants, how they do so is inconsistent – 33% said they tip equally whether ordering via web, an app or in person, 30% will tip more when ordering in person and 11% will tip more when placing a mobile order.

Innovation and convenience are important.

• The top conveniences consumers said they would like to see were a dedicated drive-thru for mobile pickup, food being warm when picked up, the ability to text in their order and being automatically checked-in upon arrival for curbside pickup.

• 60% of diners reported becoming more reliant on self-service, including mobile ordering, web ordering and using a kiosk.

• 1 in 3 respondents said they would increase their use of mobile apps and drive-thrus as new COVID-19 variants emerge.

For diners, privacy isn’t a top priority.

• 68% of consumers said they valued convenience over privacy.

• 7 out of 10 responded that they were willing to share their mobile location if it meant that their food would be ready upon arrival.

For further insights into The State of What Feeds Us Vol VI, download the full report here. Links to the previous studies may be found on this page.

ORLA Launches Financial Assistance Program For Restaurant Owners

February 18th, 2022

Restaurant Financial Assistance

The Oregon Restaurant and Lodging Association is acutely aware of the significant impact the pandemic has had on the hospitality industry and the immediate need for financial assistance to be made available to these businesses. To this end they have launched the COVID Cash Lifeline, a program designed to give owners and operators access to the cashflow needed to recover.

Through the Employee Retention Credit (ERC), a business relief provision within the CARES Act, eligible businesses retroactively qualify for up to $26,000 per W-2 employee. However, due of the complexity of the process less than 25% of eligible businesses have filed the required paperwork.

ORLA has partnered with Adesso Capital to provide their members with a way to easily gain access to the funds for which they qualify. Through the program the tax experts at Adesso will:

  -Take care of all paperwork

  -Prepare for filing

  -Submit paperwork to the IRS

  -Confirm receipt of all required documents

  -Monitor progress of the filing until funds are received

Business owners can borrow against their estimated ERC relief funds in order to gain rapid access to the cashflow needed for immediate needs.

Regarding the COVID Cash Lifeline program, ORLA President & CEO Jason Brandt said “We’re going to keep at it so we can ensure that Oregon’s restaurant and lodging establishments come through the pandemic and come back stronger than ever.” Further information is available on the ORLA website. To sign up for the program Click Here.

Why Regular Kitchen Exhaust Fan Maintenance Matters In The Winter Months

February 12th, 2022

Portland winter restaurant fan maintenance

Here in Portland, it can be easy to be lulled into thinking spring has arrived when we get a few sunny, warm days in February. In gardening circles it’s often jokingly referred to as the “spring of false hope” and we could still see some snow and ice before spring truly arrives.

What does this have to do with your kitchen exhaust fan? In addition to removing smoke, odors & grease particles from your kitchen, the exhaust fan also helps to maintain proper air circulation. This is particularly important during the cooler months when buildings are often tightly sealed.

Scheduling regular maintenance is an inexpensive way to prevent many potential problems (such as an interruption in food service due to a broken fan belt) and improve the comfort and safety of your restaurant. We are pleased to offer the following services to keep your fan running smoothly:

 Fan belt replacement

 Fan motor compartment cleaning

 Safety hinge repair & installation

 Bearings lubrication & repair

 Pulleys adjustment for proper tension

 Safety cable repair

 Reinforcement of the fan base

 Fan motor repair & installation

If you have any questions or would like to add a fan maintenance service to your next hood exhaust cleaning, give us a call at 503-233-8120. As always, we look forward to serving you.

Highlights From The 2022 State Of The Restaurant Industry Report

February 5th, 2022

2022 State of the Restaurant Industry Report

There’s no doubt that the pandemic will continue to influence the operations, sales, menus, use of technology and workforce of the restaurant industry. The 2022 State of the Restaurant Industry Report, which was released Tuesday by the National Restaurant Association, provides insight into the current and emerging trends among these areas as well as providing data on how the industry is recovering.

Among the key findings are:

- Sales are forecast to reach $898 billion in the coming year.

- Elevated food, labor and occupancy costs will continue to impact profit margins.

- The industry workforce is projected to grow by 400,000 jobs, with total employment reaching 14.9 million by the end of the year.

- 75% of operators plan to devote additional resources to recruiting and retaining employees, although roughly half expect this to be their top challenge in 2022.

- There is a pent-up demand for restaurant dining with 51% of adults saying they weren’t eating at restaurants as often as they’d like.

- 54% of adults responded that takeout or delivery was essential to the way they live, while 75% of Gen Z adults age 21+ and 62% of millennials said having the option to include alcohol with their order would make them more likely to choose one restaurant over another.

- Over half of the restaurant operators surveyed expect it to be a year or more before business conditions return to normal.

- Six out of ten operators responded that their menu contains fewer offerings than prior to the pandemic.

- Roughly half of the surveyed operators believe that sidewalk, street, or parking lot seating will continue to become more common.

The full report is available for download through the National Restaurant Association website. They are also offering a webinar discussing the report on February 9th with speaker Hudson Riehle, SVP, Research and Knowledge for the association. Registration for this event is available here.